RIGID HVAC CO. LTD
Returns & Warranty
We will 100% refund you if the purchase has any quality defect!
How to start a return?
RIGID provides a 7-day replacement, a one-year warranty, and lifetime maintenance.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at email info@rigidhvac.com. If your return is accepted, we'll send you a return shipping address and instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Thank you for your support!
Contact Us
Mobile: +86-13516900044
Tel: +86 579-88379768
Email: info@
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